Last updated: 20th September 2024
Synerge Limited ("we," "our," or "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information you provide when you use our website www.synerge.co.uk or engage with our services.
We are Synerge, an Software Application and Consultancy agency registered in the United Kingdom.
- Company Registration Number: 14092348
- Registered Address: Floor 1, 2 Chapel Street, Greater Manchester, OL2 5QL
- Data Protection Contact: privacy@synerge.co.uk
- Name and contact details
- Business information
- Email correspondence
- Project requirements and specifications
- Billing and payment information
- IP address
- Browser type and version
- Operating system
- Time zone setting
- Cookie data
- Pages visited and interaction information
We process your personal data for the following purposes:
- To provide our web development and consultancy services
- To manage our relationship with you
- To improve our services
- To comply with legal obligations
- To send you relevant communications
- To process payments
- To maintain security of our services
We process your data under the following legal bases:
- Contract performance
- Legal obligation
- Legitimate interests
- Consent (where specifically requested)
We may share your data with:
- Our employees and contractors
- Service providers and subcontractors
- Payment processors
- Legal and regulatory authorities
- Professional advisers
We require all third parties to respect the security of your personal data and treat it in accordance with the law.
If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place, including:
- Standard contractual clauses
- Adequacy decisions
- Other legally approved mechanisms
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed unlawfully, including:
- Encryption of data
- Firewall protection
- Access controls
- Regular security assessments
- Staff training
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including:
- Service delivery
- Legal requirements
- Accounting purposes
- Complaint handling
Typical retention periods are 5 years unless a longer retention period is required by law.
Under UK data protection law, you have the right to:
- Access your personal data
- Correct your personal data
- Erase your personal data
- Object to processing
- Restrict processing
- Data portability
- Withdraw consent
- Lodge a complaint with the ICO
We use cookies to:
- Analyse website usage
- Improve user experience
- Remember preferences
- Manage authentication
For detailed information about the cookies we use, see our [Cookie Policy].
We may update this privacy policy from time to time. We will notify you of significant changes by email.
To exercise your rights or ask questions about this privacy policy, please contact us at:
- Email: privacy@synerge.co.uk
- Phone: +44 161 383 0250
- Address: Synerge Limited, Floor 1, 2 Chapel Street, Greater Manchester, OL2 5QL
If you have concerns about our use of your personal data, you can contact us directly or lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk